Frequently Asked Questions
Everything you need to know about Magic of I. shipping, returns, and sustainable fashion practices.
What is the Magic of I. shipping policy?
We offer worldwide carbon-neutral shipping. Orders are typically processed within 2-3 business days. Domestic shipping takes 5-7 business days, while international orders may take 10-15 business days depending on the destination.
How do I return or exchange an item?
We want you to love your pieces. If you are not satisfied, we accept returns on unworn items with original tags within 30 days of delivery. Please visit our returns portal to initiate a prepaid shipping label.
Are your garments sustainably made?
Yes, sustainability is at our core. We use organic fabrics, non-toxic dyes, and ethical manufacturing processes to ensure our fashion has a positive impact on both the wearer and the planet.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. As our silhouettes vary from tailored to oversized, we recommend checking the 'Fit Notes' section for each individual garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay and Klarna.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.